If you have a problem/query/complaint with item received, please Contact Us with your order number and details regarding the product issue. We will respond promptly to address the issue.
We can ship to virtually any address in the Australia and International. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full 10th gram. For large orders please Contact Us for a quote.
You can also nominate to 'Pick up from a Market' we are attending. Please check the events calendar to see which market we are attending and leave a message in the order comments section informing us which market you wish collect from.